gj99 Terms & Conditions

Age Requirement

You must be 21 years of age or older to use the gj99 platform. Only users aged 21 or above are permitted to open an account, play games, place bets, and carry out financial transactions on this platform. Use of the platform by minors is strictly prohibited.

Geographic Eligibility

gj99 operates primarily for the Bangladesh market. It is entirely your responsibility to verify whether using online gaming services is legally permitted in your area. gj99 bears no liability if using this service from your location is unlawful.

• Each person may register only one account.
• Multiple accounts from the same household or address are not permitted.
• Operating an account through automated software, bots, or any artificial means is prohibited.

Registration Requirements

To open an account on gj99, you must provide accurate and complete information. We reserve the right to close the account and forfeit all balances if false or misleading information is provided.

• The name, mobile number, and date of birth provided at registration must be genuine.
• Only one account may be opened per mobile number.
• You are solely responsible for keeping your account password confidential.
• Any unauthorized use of your account must be reported to us immediately.
• Using another person's account, or allowing someone else to use your account, is prohibited.

Identity Verification (KYC)

To ensure a safe and transparent gaming experience, gj99 may carry out identity verification (Know Your Customer) procedures at any time. Withdrawal access may be temporarily suspended until verification is complete.

The following documents may be requested for verification:

• National Identity Card (NID)
• Passport or Birth Registration Certificate
• Proof of ownership of the payment method

Deposit Terms

gj99 currently accepts the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank).

• Minimum deposit amount: ৳300 (for each method).
• Funds deposited into the account will only be accepted from a payment method registered in your name.
• Deposits from third-party accounts are not accepted and may result in account closure.

Withdrawal Terms

The following conditions apply when withdrawing winnings from gj99:

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 5–30 minutes.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals may be partially restricted until bonus wagering requirements are met.
• Withdrawals may be delayed if identity verification is pending.

Welcome Bonus

A 150% welcome bonus is available on your first deposit at gj99, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus for a total balance of ৳2,500; or a deposit of ৳8,000 earns the maximum ৳5,000 bonus for a total balance of ৳13,000.

Wagering requirement

A 20x wagering requirement applies to the bonus amount. Wagering is calculated based on the bonus amount only — not on the combined total of the deposit and bonus.

• The deadline to meet wagering requirements is set by gj99 and will be communicated at the time the bonus is issued.
• Certain games may be excluded from bonus wagering calculations.
• Bonus funds are converted to real money balance only after wagering requirements are met.
• Multiple bonuses cannot be claimed at the same time unless specifically permitted.

Other Promotional Offers

gj99 may offer various promotional deals from time to time. Each offer has its own terms and conditions, which will be communicated on the relevant bonus page or through support channels. gj99 reserves the right to modify or cancel any promotion.

General Gaming Rules

The following general rules apply to all games available on the gj99 platform — including casino games, slots, live casino, fishing games, cricket, and sports betting:

• The individual rules for each game are displayed within that game's interface.
• Game outcomes are entirely controlled by a certified Random Number Generator (RNG).
• In the event of an incomplete round due to a technical error, gj99 will take appropriate action.
• gj99 is not liable for losses resulting from an internet connection failure.

Sports Betting Rules

The sports betting section allows bets on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA and other international tournaments), kabaddi, and other sports.

• Betting markets and odds are subject to change; always check the latest odds before placing a final bet.
• If an event is cancelled or abandoned, the rules for that bet will be determined separately.
• Bets may be voided if proven irregularities are found in the outcome of an event.

Strictly Prohibited Activities

Any of the following activities will be considered a violation against gj99 and may result in account closure and forfeiture of all balances:

• Claiming bonuses through fraudulent means (bonus abuse).
• Operating multiple accounts.
• Using the platform for money laundering or illegal fund transfers.
• Operating games via bots, automated software, or artificial intelligence.
• Colluding with other users during play.
• Exploiting any bug or vulnerability in the platform's software.
• Harassing, threatening, or providing false information to other users.
• Impersonating gj99 staff.

Data Collection & Use

gj99 collects, stores, and uses your personal data solely for the purposes of providing services, verifying identity, and processing financial transactions. Our detailed privacy policy is available separately.

• All data is protected by SSL encryption.
• Your data is not sold to third parties.
• Deposit and withdrawal information is stored with the highest level of security.
• Contact the support team to request deletion of your account.

Safe Gaming Commitment

gj99 always places responsible gaming as its highest priority. We believe gaming is a form of entertainment, and we are committed to ensuring it does not become an addiction.

• You can set your own weekly or monthly deposit limits.
• You can request a temporary account break (Self-Exclusion).
• If signs of gaming addiction appear, our support team will provide assistance.

Account Suspension

gj99 may temporarily or permanently suspend an account in the following circumstances:

• Failure to provide identity verification documents.
• Suspicious or unusual financial activity.
• Violation of any clause in these Terms.
• If the account faces a security risk.

Voluntary Account Closure

You may request closure of your gj99 account at any time. To do so, contact our 24/7 support team via live chat or email. Make sure to withdraw all valid balances before the account is closed.

Service Reliability

gj99 makes every effort to operate a safe and reliable platform. However, gj99 is not directly liable for the following:

• Disruptions to third-party internet services.
• Issues caused by the user's own device or software.
• Short-term service disruptions caused by unexpected technical reasons.
• Financial losses caused by the user's own mistakes.

How to Submit a Complaint

If you have a complaint about anything, first contact our support team — via 24/7 live chat or by email at [email protected]. We provide assistance in both Bengali and English.

• All complaints are reviewed on a priority basis.
• In disputes regarding game results, server logs are considered the final evidence.
• For complaints related to financial transactions, please keep your payment receipts.
• gj99's decision will be considered final, however requests for review in good faith are accepted.

Policy on Changes

gj99 reserves the right to change, add to, or amend these terms and conditions at any time. Users will be notified of significant changes. Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.

• The effective date of any change to the terms and conditions will be stated in each amendment.
• You are advised to review this page regularly.
• If you disagree with the new terms, you may request to close your account.