Help Center
gj99 FAQ — Answers to All Your Questions
From deposits to withdrawals, account management to cricket betting — detailed answers to the most frequently asked questions by gj99 users are available on this page.
Whether you are new to gj99 or a returning player — if you have any doubts about anything, this FAQ page is your first stop. Here you will find complete answers to the most common questions about deposit and withdrawal rules, account creation and login, cricket betting, and identity verification. If you can't find the answer to your question, contact our 24/7 live chat support.
How to Deposit Money
After logging into gj99, go to the Cashier or Deposit section and select bKash. Send money from your bKash app to the number shown. The minimum deposit amount is ৳300. Once the transaction is complete, submit the transaction ID — your gj99 wallet balance will usually be updated within a few minutes.
Sometimes network delays can cause the process to take up to 5–15 minutes. If the amount still hasn't been credited after 15 minutes, save a screenshot of your bKash or Nagad transaction and share it with live chat support. Our team will verify and resolve the issue promptly. If you sent money to the wrong number, let us know immediately.
gj99 currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is the same for all methods — ৳300.
gj99 itself does not charge any deposit fee. However, your mobile banking service (such as bKash or Nagad) may deduct a small service charge according to their own policy. For bank transfers, interbank fees from your bank may also apply — check directly with your bank for details.
Yes, the basic process is the same. Select Nagad in the gj99 cashier, send money from your Nagad app to the number shown, and submit the transaction ID. The minimum amount is ৳300. It is better to use "Send Money" directly rather than the Nagad "Payment" option, as the payment option may add a merchant fee.
Withdrawals
Yes, under gj99's policy, withdrawals can only be made to a bKash, Nagad, Rocket, or Upay account registered in your own name. Transfers to someone else's account are not accepted. This is part of our security and anti-fraud policy.
Withdrawals at gj99 are generally processed within 5 to 30 minutes. The process is fastest for accounts where verification is complete and no bonus wagering requirements remain. Bank transfers may take a little longer due to the bank's own processing time.
The minimum withdrawal amount at gj99 is ৳800. The system will not accept withdrawal requests below this amount. So if your wallet balance is not sufficient, it is better to wait and withdraw a larger amount at once.
gj99's welcome bonus has a 20x wagering requirement, which applies to the bonus amount only. For example: ৳1,500 bonus × 20 = after placing ৳30,000 in bets, winnings from the bonus become withdrawable. Once this requirement is met, you can submit a request from the Withdrawal section.
Account Questions
Logging in from a new device may sometimes trigger an extra security verification step. Confirm your identity using the code sent to your registered mobile number or email. If the problem persists, reset your password or contact live chat support — assistance is available 24 hours a day.
No. Only one account per person is allowed at gj99. If multiple accounts belonging to the same person are detected, both accounts may be suspended and any bonuses may be cancelled. If you are having trouble accessing your old account, contact support — resolve the issue rather than opening a new account.
gj99 recommends using a strong password — at least 8 characters, with a mix of uppercase letters, lowercase letters, numbers, and special symbols. Do not share your username with anyone, and change your password regularly. You can reset it at any time using the "Forgot Password" option.
To register, you need an active mobile number, a username, and a password. You must be at least 21 years old. Once registration is complete, you can log in directly from the gj99 Login page. In some cases, identity verification may be required before large withdrawals.
Cricket Betting
Yes, gj99 offers in-play or live betting. You can place bets on over-by-over outcomes, wicket falls, or the result of the next ball while a match is in progress. Live odds change quickly, so review the odds carefully before confirming your bet.
gj99 offers betting markets for BPL, IPL, T20 World Cup, ICC tournaments, and other major international cricket events. Check the gaming section to see which events are currently active. The match list is updated regularly.
If a match results in a no-result or is abandoned due to rain or other reasons, gj99 generally voids those bets and returns the staked amount. However, if the result is determined by the D/L method, it may be considered valid. See the gaming rules section for specific rules.
At gj99, the most commonly used markets are match winner, toss winner, first wicket to fall, innings run total, top run scorer, and over/under markets. For example, markets such as which team will score more runs in the first 6 overs in a Bangladesh vs India match are also available.
Verification & Documents
gj99 may request verification before large withdrawals or if unusual activity is detected on an account. Immediate verification is generally not required for small transactions. Completing verification quickly will make future withdrawals smoother.
For identity verification, a Bangladesh National ID card (NID), passport, or driving licence is accepted. A recent bank statement or utility bill may be needed for address verification. Make sure document photos are clear and readable, with no parts cut off.
gj99 uses SSL encryption to keep all personal information and documents secure. Your NID or passport details are used only for internal verification purposes and are not sold or shared with third parties. For more details, see the Privacy Policy page.
If verification is rejected, the reason is usually communicated via email or support chat. The most common reasons are — a blurry or cropped image, an expired document, or a name that does not match the account details. Correct the issue and resubmit clear documents, or get direct assistance through live chat.
Couldn't find an answer?
If this FAQ doesn't have an answer to your question, the gj99 support team is always ready to help. Support is available in both Bengali and English, at any time of day or night.
24/7 Live Chat Support
[email protected]
Log in to gj99